Delete a Team in Tookan

Delete a Team in Tookan : Delete any of the existing teams in simple steps.  Click on top left menu icon on Dashboard and click on Settings.  Select Teams on the left menu bar.  Click on Delete button on the team that you want to delete.  Click on Submit to […]

Edit Or Delete A Manager

Edit Or Delete A Manager Edit Or Delete A Manager : Click on three bar menu option on top left corner of Tookan dashboard. Select Settings from the expanded menu bar on the left. Click on Manager in the left menu bar. EDIT MANAGER Steps to Edit a Manager  Click on three […]

Custom Analytics Using Kato

Custom Analytics Using Kato is another feature of Tookan which allows extracting reports based on various parameters. Kato is a powerful analytics platform that lets you visualize your data in many different formats. Tookan is integrated with Kato and gives you the ability to see your Tookan data in Kato […]

Task Efficiency

There are two key metrics that provide a closer look to understand Task Efficiency. Successful Tasks – Percentage of Successful Tasks On-Time Task – Percentage of tasks completed On-Time There are various evaluation parameters in Tookan Analytics section: 1> Real time 2>Task analysis 3> Performance 4> Effectiveness 5> Efficiency 6> Pricing and Earning […]

Agent Effectiveness

Agent effectiveness parameter is present in analytics section of Tookan dashboard. There are three key metrics that provide a closer look to understand Agent Effectiveness. Time Based Activity – This metric shows the Total Time spent In-Transit vs Idle. Distance Based Activity – This metric shows the total distance traveled during tasks vs Idle. […]

Task Performance

There are two key metrics that provide a closer look to understand Task Performance. Task Performance is yet another parameter which helps you comapre data as mentioned below: 1> Task Completion – This metric shows Successful vs Failed Tasks. 2> Task Punctuality – This metric shows On-Time vs Delayed Tasks. Analytics section helps […]

Real Time Analysis of Data in Tookan

Real Time analysis of data on Tookan can be done from the analytics section on Tookan dashboard. Real Time parameter enables you to monitor the Task Status. Task status can be completed, assigned or unassigned. The agent status can be busy,free or inactive. The data is shown in charts and […]

Create A Team

Create A Team : You could now create different teams using Tookan and classify drivers based on parameters like location, zones, distance, etc. It’s easy! Organize your Agent into logical groups to efficiently manage your field operations.  You may group them on the basis of location, or on the basis of geography, […]

Parameters And Metrics

Parameter and metrics in analytics section of Tookan. Tookan allows to assess the following Parameters and Metrics from the dashboard. For the same please go to Side Menu and select analytics option. Tookan’s analytics will provide you all the information that you need to run your business efficiently and take […]