Setting up Order Types

Order types determine how the order process works in your site.You can decide whether your users are providing consultation, or perhaps just posting announcements .You can freely choose which order types you have in your marketplace.
You can have as many order types as you like.You can choose with which categories each order type is connected. Order types are named “listing types” on the user side of the marketplace.

Admin can define the booking flow for the listing, as mentioned below

Case 1: Instant Appointment Only: Allows experts to only extend real time consultation through chat, video call or audio call .
To configure, disable both options mentioned below :
– Allow Appointments on the listings.
-Allow sessions on the listings.

Case 2. Scheduled & Instant Appointment: Allows experts to extend real time consultation (Instant consultation) as well as allows users to book appointments with experts for a later date and time.
Enable only “Allow Appointments on the listings” for this flow

Case 3. Group Session & Instant Appointment: Allows experts to extend instant consultation and sessions only. Users will not be able to book appointments with the expert under this service type.
Enable only “Allow sessions on the listings” for this flow

Case 4. Both Appointments & Group Session: Allows experts to extend all 3 services , which are Instant Consultation, Appointments and Group Session
To enable both Appointments & Group Session enable both options below:
-Allow Appointments on the listings.
-Allow sessions on the listings.

 

Learn more about Order Types here

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