Cancellation policy is to be configured at the admin level and enable users of the platform to cancel an order. Admin can add the cancellation policy defining the cancellation amount to be deducted at different level (i.e when the order is still pending or accepted). Cancellation policy can be further […]
How Security Deposits work
How does an Admin enable Security Deposits? Since Security Deposits currently work with only a few payment gateways, admins can request our technical team to get the feature enabled from backend. Once enabled, admin will be find the option to enable it for the platform by going to the Admin […]
How taxes work with Promo Codes
Promo code is a marketing strategy that essentially gives customers yet another reason to buy your products. But how does promo code work with Taxes added by Admin and Seller. Learn from the following video tutorial
Taxes and other fees explained
Admin as well as users (sellers) can define taxes and other fees in the platform.This taxes/fees can be based on percentage as well as a fixed price. Only once taxes are enabled from Admin dashboard settings, both admin and users ( sellers) will be able to add taxes Learn […]
How to make your marketplace private and what it means
If your marketplace is private, only logged-in users (users who have a confirmed account and who signed-in) can see the content (listings, …). Users who are not logged-in will see the homepage and will be prompted to Sign Up to visit the website where you can customise some content to […]
How To Embed YouTube Videos To Listings
Your users can embed YouTube videos to their listings: they will be automatically visible below the description. What are the steps to add a YouTube video in a listing? Embedding videos is easy. When posting or editing a listing, users can simply add a link to a YouTube video to […]
How To Post Listings On Behalf Of Another User
As an admin you might want to help your providers create their first listings or offer extra service of posting on behalf of providers. In other marketplaces, the target providers could not be very technical and might need help creating listings. How to access the “Post listing as” feature -Log […]
How To Allow Only Some Users To Post Listings
This can be useful if you want to restrict posting only to trusted users or charge them a “Post a new listing fee”. If you are interested in charging users for posting listings. How to enable the “Only verified users can post a listing” feature? This feature can only be […]
What happens to existing listings when you edit an order type?
When you edit an order type all new listings created will use the new settings, however open listings will not change. To change an open listing you or the seller need to manually edit the listing by opening the listing and click “edit listing” and then click “Save”. By doing […]
Choosing A Minimum Transaction Size
If payments are enabled in your Tiger marketplace, you need to define a minimum transaction size—in other words, the smallest amount that an item can be purchased for. PayPal charges a fee for each transaction so does Stripe, and this fee always includes a fixed amount (for instance, in USD, […]