• Dashboard Overview
• Dashboard Status
• Creating An Account
• Languages Supported

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• Billing Overview
• View Current Plans
• Payment Information
• Update Credit Card

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• Parameters And Metrics
• Real Time
• Task Performance
• Agent Effectiveness
• Task Efficiency

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• Create A Team
• Add A Freelancer
• Add A Manager
• Edit Or Delete A Manager
• Edit Team/Member

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• Select A Workflow
• Auto Allocation
• First In First Out
• Pooling
• Custom Field Templates

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• Order Tracking Web-Link
• Feedback From Customer

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• Connect Your Account To An SMS Gateway
• SMS & Email Notifications
• Edit A Notification

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• Create Task
• Bulk Import Tasks
• Assign Task
• Task Details
• Edit Task

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• Download And Install Agent Mobile Apps
• Acknowledge A Task – Accept/Decline
• Start A Task
• Proof Of Delivery
• List, Calender And Map View

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• Agent FAQs 18 Articles
  • How Do I Use Tookan Agent App?
  • What’s The Purpose Of The Auto Start Option In Agent App?
  • Accepted Tasks By The Agent Are Not Displayed In The Agent App. App Is All Clear. What Could Be The Reason Behind This?
  • I Don’t Want My Customers To See My Agents Number During Delivery Of Tasks. What Should I Do?
  • How Do I Operate Tookan Side Menu And Settings In Agent App?
• Billing FAQs 9 Articles
  • Can I Get A Free Trial In Tookan?
  • How Do I Proceed After My 14-Days Free Trial?
  • How Does Your Pricing Work?
  • Can I Choose A Subscription Plan Suiting My Business Model?
  • Can I Get Customized Subscription Plan?
• Admin FAQs 37 Articles
  • Does Tookan Works With My POS & E-Commerce System?
  • Task Assignment Is Not Working. What Could Be The Possible Reasons?
  • How Can We Show “Tip” To The Agents In The Task Notification?
  • The Pricing Should Be Estimated Based Upon Distance Between Pickup & Delivery. How Can This Be Done?
  • I Don’t Want My Agents To Decline The Task. How Do I Make Sure That They Can Not Reject A Task I Have Assigned Them?