• Languages Supported
• Creating An Account
• Dashboard Status
• Dashboard Overview

• Tookan Guide: Appointment 0 Articles
• Tookan Guide: Logistics 0 Articles
• Tookan Guide: Pickup and Delivery 1 Article
  • Tookan Pickup and Delivery
• Tookan Guide: Field Workforce 1 Article
  • FIELD WORKFORCE WORKFLOW

• Overview
• Onboarding Agents
• Create Tasks
• Tasks Notifications
• Task Assignment

View all

• Webhook Notifications
• Enable Notifications

• Customer App video

• Update Credit Card
• Payment Information
• View Current Plans
• Billing Overview

• Custom Analytics Using Kato
• Task Efficiency
• Agent Effectiveness
• Task Performance
• Real Time

View all

• Agent Incentive
• Enable Task Delay Alert
• Heat Maps
• Agent Wallet
• Access Control List (ACL)

View all

• Geo Fence
• Merchant Extension
• Booking Form
• Surge Feature
• Setting Time Zone

View all

• Feedback From Customer
• Order Tracking Web-Link

• Edit A Notification
• SMS & Email Notifications
• Connect Your Account To An SMS Gateway

• Recurring Tasks
• Duplicate Task
• Bulk Delete Tasks
• Delete Task
• Edit Task

View all

• Payment Invoice Template
• Agent Mobile App – Offline Capability
• Going Off Duty
• Multiple Language Support
• Menu

View all

• Agent FAQs 37 Articles
  • How do I show some information to the agent before he accepts the task?
  • The marker for one of my drivers isn’t moving on map. How can I troubleshoot this?
  • How to automatically update dates on the agent app if the driver switches between dates?
  • The task range feature does not work even when the agent is in the required 1000 meters range. How should I fix this?
  • On agent app it is showing the error message.”SSL handshake failed”
• Billing FAQs 9 Articles
  • What Am I Charged For Route Optimization?
  • What Am I Charged For SMS Messages?
  • How Are Connected Stops Charged?
  • If I Am An Existing Customer, Can I Shift To The New Pricing Plan?
  • Can I Get Customized Subscription Plan?
• Admin FAQs 67 Articles
  • Where do earnings appear on tookan?
  • Is there a way on tookan or yelo to determine the size of the delivery to determine the vehicle type to assign the delivery to the driver?
  • What is the difference between pricing and earning in the template?
  • Can tookan estimate delivery charges based on the order in yelo?
  • In the profile section, the country and address are updated but the map still shows California what can be the reasons?

• Can the admin edit the tasks created by merchants?

View all

• Customers Extension 1 Article
  • Tookan Customer Wallet for delivery businesses – Tookan
• General Extension 1 Article
  • 6 Steps to Optimize your Last Mile Delivery Service – Tookan
• SMS Extension 8 Articles
  • How to Integrate Twilio with Tookan – Tookan
  • How to Integrate Plivo with Tookan – Tookan
  • How to Integrate Two Factor with Tookan – Tookan
  • How to Integrate Exotel with Tookan – Tookan
  • How to Integrate Hubtel with Tookan – Tookan
• POS Extension 20 Articles
  • Hungry House
  • Simple Delivery
  • Grubhub
  • How to Integrate Your CloudWaitress Account With Tookan for Smart Delivery Management?
  • How to integrate Tookan with Magento for Smart Delivery Management?
• Utility Extension 3 Articles
  • How to Build a Tookan Integration with Square using Zapier – Tookan
  • How to Integrate Xero with Tookan using Zapier – Tookan
  • How to Integrate QuickBooks with Tookan using Zapier – Tookan

• Payment

View all