How to Integrate your POS/ Order Aggregation Platform with Tookan?

How to Integrate your POS/ Order Aggregation Platform with Tookan?

Tookan is a cloud-based Delivery Management Platform designed to revolutionize real-time tracking and delivery management for businesses of all sizes. By leveraging Tookan, Businesses can Increase their operational efficiency, Enhance customer satisfaction, Reduce costs, increase profitability and Gain a competitive edge in their respective markets.

Integrating your platform with Tookan offers a powerful solution for businesses to streamline their delivery operations and enhance customer experience . By embracing automation, real-time visibility, and data-driven insights, businesses can unlock the full potential of their delivery network and deliver exceptional customer experiences.

Here’s a step by step guide: 

1. Create/Login an account on Tookan Dashboard ( ).

2. Once logged in, from the left side menu, go to Settings.

3. Now scroll down to the API Keys tab and generate/ copy V2 Api Key.

4. Now, from the Tookan Apiary (Open API documentation, ), you can use the apis required by you and integrate them with your code base. 

5. In the api_key field, add the api key retrieved in Step 3.

GENERAL FLOW: Task Creation > Task Updation > Rider Assignment > Webhook (for status updates/callbacks)

A) API for Task Creation:

API URL: – create pickup or delivery task

A task is created.

B) API for Task Updation:

API URL: – edit a task

The task address is updated

C) API for Rider Assignment: 


The task is assigned to a rider.

D) Webhook for Order Updates:

API URL: Your API URL where you want to receive updates.

For Webhooks, you need to have a shared secret key. Use this API ( ) to generate it.

Set webhooks on Tookan Dashboard by navigating via Dashboard > Settings > Notifications > Actions > Edit > Webhook.

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