Introducing Our AI-Powered Order Preparation Time Prediction

We’re pleased to bring you an innovative AI-powered feature that’s designed to enhance order accuracy and streamline merchant workflows: predictive order preparation time based on individual products. Available now upon request, this intelligent feature predicts order preparation time based on specific items in each order, enabling merchants to offer precise time estimates to their customers.

Here’s what you need to know about this feature, its benefits, and how to get started with it.

What is the Order Preparation Time Prediction Feature?

The new AI-driven order preparation time prediction feature assesses each product in an order to forecast the exact time needed to prepare it. Rather than relying on generalized preparation times, the system considers individual product requirements, providing a tailored estimate unique to each order. This feature applies AI-based insights to improve the accuracy of time projections and aligns these estimates with real-time demand.

Why This Feature is Useful and Beneficial

1. Improved Customer Experience:

With accurate time estimates, customers gain a better understanding of when their orders will be ready. This transparency fosters trust and satisfaction, as customers feel more informed about the status of their order.

2. Enhanced Operational Efficiency for Merchants:

Merchants benefit from a streamlined workflow by knowing the preparation time required for each order. This allows them to schedule tasks more effectively, balance workloads, and avoid congestion during peak hours.

3. Reduced Wait Times and Better Resource Allocation:

With insights into preparation time, merchants can allocate resources—such as staffing and equipment—more efficiently. This minimizes idle time, reduces bottlenecks, and supports a smooth, steady flow of operations.

How to Access and Enable the Feature

If you prefer a visual guide, you can watch our YouTube tutorial here. Otherwise, follow the steps below to enable and start using this feature:

Step 1: Request Feature Activation

Contact our support team and request to have the AI-powered order preparation time prediction feature enabled on your account. Our team will handle the activation and confirm when it’s ready for use.

Step 2: Set Order Preparation Time to Zero

Once activated, go to your order settings and set the default preparation time to zero. This allows the AI system to take full control of predicting the preparation time based on individual product requirements.

Step 3: Place an Order and View Predicted Time

With the setup complete, place an order to see the feature in action. The predicted preparation time, calculated according to the specific products in the order, will appear in the order summary once the order is placed.

Get Started Today

This feature is an exciting step toward delivering smarter, more efficient operations and a better experience for customers and merchants alike. Reach out to our support team today to activate the AI-powered order preparation time prediction feature and take advantage of enhanced accuracy, improved order flow, and optimized efficiency.