Now the Customers can directly book-specific Agents for their Appointments while using the Service Level Scheduling (Service Marketplace) flow. Allowing them to choose their service professional and giving you the edge of providing a more comfortable and familiar experience.

Learn how to do so by following the steps below:

• Go to the Yelo Admin Dashboard:
• Define Tags under Order Settings > Orders > Task Tagging.
  
• Go to the Merchant’s Configurations > Task Tagging and assign this Tag to either a Category or a Product/Service.
  
• Go to the Merchant’s Catalogue and enable Agent Scheduling for the required Product/Service.             Go to the Tookan Admin Dashboard. Click on the menu option on the top right and choose the ‘Agents’ section
• Click on the Edit menu on the right and Assign the same Tag to an Agent.
• Turn on Agent Scheduling under Extensions on Tookan (this Scheduling will be used to book the respective Agents).
• After an Order is placed, the Tags will be visible for an Order. An Agent will be assigned when the Task is created.On the Customers end:
• Go to the Merchant.
• Select a Service
• Select an Agent.
  
• Select slots
• Place the Order.
• After the order is placed, Agent will be visible under the Order details.