OTP Email Verification for Signup
To enhance security and ensure the authenticity of customer information, we have implemented an OTP verification feature in our web apps. Customers must verify their email address using a One-Time Password (OTP) during the signup process.
Steps to Enable OTP Verification:
- Login to your Tookan account and go to Settings
- Select Web App Editor.
- Create/Edit a Web App.
- Enable the “Allow Login” toggle.
- A popup will appear where you can enable the “Allow Signup” and “OTP Required” toggles.
- Click the Save Button.
- Open the web app and sign up for a new account. After entering your details, you will be redirected to the OTP Verification Page.
Key Features:
- OTP Expiry: OTP expires after 3 minutes.
- Resend Option: Customers can request a resend after 1 minute.
- Incorrect Attempts: OTP will expire after 3 incorrect attempts.
- Retries: Customers have 4 retries (5 attempts in total).
- Account Lock: After 5 failed attempts, the account will be locked for 30 minutes.
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