Where to go for help?

Getting help has never been easier. We understand that getting the hang of a new store dashboard can be challenging. To that end, we offer multiple support channels that are available for you. These include: Guide: We’ve put together an all-inclusive product guide that’s designed to answer all your queries […]

Understanding the Platform

Our platform builds online storefront and online marketplaces for entrepreneurs, businesses, and communities who wish to list stores and sell products or provide services online. Our hassle-free onboarding process and intuitive user interface empower our self-service Product to help build your online marketplace in a matter of minutes, with a […]

Custom Analytics Using Kato

Kato is a powerful analytics platform that lets you visualize your data in many different formats. Yelo is integrated with Kato and gives you the ability to see your Yelo data in Kato itself. You can request a custom report from our support team and we can set it up […]

Overview

What is Analytics? No business is complete without knowing the insights like daily/monthly/yearly earnings, daily user engagement etc. This is where our analytics section comes in. The marketplace owner and their respective stores get an analytics section in their panels where they can get to know all these insights. What […]

How To Use

Chat support on Yelo is powered by the Hippo communication platform which enables the customers to interact with the admin team for assistance. How to use the chat support with Yelo? Go to Store > Extensions, enable the Hippo chat support extension. Once enabled, the side menu will have an […]

Payment Setup

The first in setting up your payment gateway is enabling payments in the admin dashboard. Here’s how you can do that: Go to the Extensions button on the top right corner of the dashboard and click on More A list of all the extensions you can choose from will be […]

Payments Modes

There are several payment methods currently supported with new payment methods being added every few days. You can choose one of the payment methods from below depending on the country and the currency supported: Stripe & Stripe Connect PayPal Payfort Billplz Razorpay PayTM FAC and over 50 other payment gateways […]

Roles

Admin can create a number of roles with a set of permissions like orders, restaurants, catalog, configurations, customer, promo codes, and banners. Further, while adding a manager he can simply assign a role to that particular manager. To define roles with permissions go to marketplace >> roles >> add role