Delivery Time

Here, you can define the default delivery time for the orders. Follow the steps to configure the delivery time. Go to Configure >> order settings >> Delivery. Scroll down to the delivery time section. Configure the time and save it.

Delivery Mode

You can choose from three modes: takeaway, home delivery, and pick & drop. The task will be sent on Tookan according to the delivery mode defined here in the delivery mode. Takeaway task: In a takeaway order, a customer visits the merchant store to pick the Order so that no […]

Rating and review

Using this option, you can allow your customers to rate & review your merchants’ web/apps. Follow the steps to configure it:- Go to Dashboard >> Configure >> Order Settings >> Orders. Now scroll down to the rating & review option and enable it.

Task Tagging

This feature can be used to assign some orders of a marketplace to specific agents by creating Task Tags. You have to create task tags on Yelo and assign them to desired Merchants and then to desired Agents on Tookan. Dashboard >> Configure >> Order Settings >> Orders Enable the […]

Edit Order

Enable this to allow the Admin to edit orders before the merchants accept them. This is useful for times when you’ve fewer items in stock than what the Customer has ordered. You can edit the Customer’s Order before accepting it to ensure they’re sold only what you have in stock. […]

Accept/Reject Order

Here, the Admin/merchant gets an option to accept or reject the Order when an order is placed. If it’s disabled, then the charges are automatically taken. Order accept time:- Once you enable Accept/Reject Order functionality, you can also set a time after which the Order would be automatically canceled. If […]

Checkout template

Using this feature, a checkout template can be created. The Customer has to provide the information asked in the template at the time of checkout. Follow the steps to create a checkout template:- Go to configure> Order settings> checkout. Scroll down to the checkout and make a checkout template.

Payment Settings

Enable this Toggle to allow merchants to override payment methods. If this Toggle is enabled, the merchants can choose the payment methods from the payment methods configured by the Admin. Follow the steps to allow outstanding payment. Go to configure> Order settings> checkout. Scroll down to the Payment settings and […]

Payment Option

Here you can configure the two default available payment options: Cash on delivery and pay later. Cash on delivery: If you enable the Toggle, customers can settle order payment through Cash. Pay Later:- This provides an option to pay in the future for the Order placed. The Admin can see […]