Estimate Time of Arrival(ETA)

Using this Toggle, you can show the estimated time of arrival to your customers on the merchant list page. Follow the path to configure the ETA:- Go to the configure >> Order setting >> delivery. Scroll down to the Estimated time of arrival and enable the Toggle. Once enabled, enter […]

Merchant wise delivery charge

Here, you can define the delivery charges for the orders at the merchant level. The delivery charges can be both static and dynamic. The fixed costs can be configured directly from Yelo, and to Configure the emotional/distance wise charges Tookan needs to configure with the platform. Follow the path to […]

External delivery charge

Here the Admin can configure a third-party API to calculate the delivery charge, and the delivery charges will be calculated according to the parameters defined in it. Follow the steps to configure a third party API:- Go to the Configure >> order settings >> Delivery >> Enable external delivery charge […]

Delivery charges

Delivery charges are what you charge your client as the delivery expense of the items that they request. The expense of transportation are added to a client’s order at checkout. You can pick from a variety of delivery rates techniques to show up as options for your clients, or keep […]

Merchant Delivery manager

A delivery manager can also be changed at the merchant level. Follow the directions to change the delivery manager: To configure the delivery manager at the merchant level, go to the General> Merchants> Click on merchant name> configuration> Now go to the delivery manager option and select the delivery manager.

Default delivery manager

Whenever a merchant signs up on the platform, a delivery manager should be assigned to it. A default delivery manager is the person/group who will manage the deliveries for a merchant by default. To configure the default delivery manager, go to the default delivery manager option in the delivery section […]

Merchant delivery management by Tookan

Using this feature, you can allow the merchants to manage their delivery operations by tracking vehicles, optimizing routes, and automating dispatch, send, and scheduling. If this feature is enabled, all the merchants will get a dashboard to manage their delivery operations. Steps to configure it are:- Go to the Yelo […]

Distance-wise delivery charge

If you enable this Toggle, then the delivery charges would be calculated for the delivery agent’s distance to deliver the Order. To use this feature, delivery management needs to be configured with Yelo. Different delivery management platforms available on Yelo are Tookan, Lalamove & ICabbi. Follow the steps to enable […]

Delivery Flow by Tookan

Here, you can define the task delivery flow on Tookan. The two available flows are:- Merchant to Customer and Customer to Merchant. If the flow is Merchant to a customer, then the task pickup location will be the merchant location and the delivery location will be the Customer’s location and […]