How to use HTML tags to make product “Long Description” more organized Sample Text: *Brewed in Mexico since 1925, this pilsner-style lager beer has a golden hue. *An even-keeled imported beer with a refreshing, crisp, and well-balanced flavor. *Easy-drinking beer made from the finest-quality blend of filtered water, malted barley, […]
Additional page on Yelo customer mobile application
Additional page on Yelo customer mobile application Example: You may face this issue due to a configuration either at the store or marketplace level. The page in the above screenshot is the Store description page, which is only visible on the customer’s mobile application and not on the website. […]
Taxes
As an admin or merchant, you might need to charge taxes on your sales, and then report and remit those taxes to your government. In Yelo you can set up and charge taxes to address unique tax laws and situations. Please note: Yelo doesn’t file or remit your sales taxes […]
Free Trial
In this article, you will learn about Free Trial Buying paid plan during the free trial Cancel your free trial Free trial If you want to try Yelo before committing to an active paid plan, then you can sign up for a free trial. Yelo provides a 14 days free trial […]
Website showing as “Not Secure”, how to fix that?
Website showing as “Not Secure”, how to fix that? Example of the problem: You many face this issue due to: SSL certificate not being valid or Incorrect domain pointing or You may have logged in on “admin.yelo.red” account instead of the white labeled one. Try to login using your white […]
Device Tokens
What is a device token? A device token is not a device IMEI but an ID to identify a certain mobile application on a certain device. A device token also called a push token is a unique key that is issued by the Apple or Google push notification gateways. It […]
Why is my push campaign’s audience reach less than the selected audience?
Why is my push campaign’s audience reach less than the selected audience? Example of the problem “I selected a 20,000+ audience to send push campaigns but it is sent to only 9000 users” If you are facing this issue then the reason could be that The device token of […]
Online Payment is successful but the order is not created on Yelo, what could be the reason?
Online Payment is successful but the order is not created on Yelo, what could be the reason? This can be an issue of either the payment gateway or the Yelo backend. If you are facing this issue, the technical reason could be that Yelo would not be receiving a webhook […]
What is the purpose of cost price and SKU in product catalogue?
What is the purpose of cost price and SKU in the product catalogue? Cost price is the price at which the merchant/admin had bought an item, a difference between the cost price and selling price determines the profit. SKU is a unique identifier in terms of a number or code allocated […]
Can admin edit a customer’s address from the customer records?
Can admin edit a customer’s address from the customer records? No, the admin cannot edit a customer’s address from the customer section on the Yelo admin panel. At present admin can only edit/add delivery addresses against an unaccepted order of a customer and that too if the “Edit Order” option […]