SMS & Email Notifications

SMS & Email Notifications : Tookan completely automates the communication process by sending customized notifications in the form of email and SMS, to the customers associated with each task.

Go to Menu > Settings > Notifications to enable, disable or edit the content for each trigger.

• Request Received: This is triggered when you create an order.
• Agent Started: This is triggered when the agent starts a task.
• Agent Arrived: This is triggered when the agent reaches the destination.
• Successful Pick Up/Delivery: This is triggered when the task has been completed successfully.
• Failed Pick Up/Delivery: This is triggered when the task has been completed unsuccessfully.

• Request Received: This is triggered when you create an order.
• Agent Started: This is triggered when the agent starts a task.
• Agent Arrived: This is triggered when the agent reaches the destination.
• Successful: This is triggered when the task has been completed successfully.
• Failed: This is triggered when the task has been completed unsuccessfully.

• Request Received: This is triggered when you create an order.
• Agent Started: This is triggered when the agent starts a task.
• Agent Arrived: This is triggered when the agent reaches the destination.
• Successful: This is triggered when the task has been completed successfully.
• Failed: This is triggered when the task has been completed unsuccessfully.

Task Update Webhook: Sends webhook for any status updates other than already mentioned or any edit updates.

ENABLE NOTIFICATIONS

Notification can be Enabled by a single click on the blue toggle button.

DISABLE NOTIFICATIONS

Notification can be disabled by a single click on the blue toggle button.