Tasks Notifications

Tasks Notifications

Tookan completely automates the communication process by sending customized notifications in the form of email and SMS, to the customers associated with each task.

Go to Menu > Settings > Notifications to enable, disable or edit the content for each trigger.

  • Request Received: This is triggered when you create an order.
  • Agent Started: This is triggered when the agent starts a task.
  • Agent Arrived: This is triggered when the agent reaches the destination.
  • Successful Pick Up/Delivery: This is triggered when the task has been completed successfully.
  • Failed Pick Up/Delivery: This is triggered when the task has been completed unsuccessfully.
  • Request Received: This is triggered when you create an order.
  • Agent Started: This is triggered when the agent starts a task.
  • Agent Arrived: This is triggered when the agent reaches the destination.
  • Successful: This is triggered when the task has been completed successfully.
  • Failed: This is triggered when the task has been completed unsuccessfully.
  • Request Received: This is triggered when you create an order.
  • Agent Started: This is triggered when the agent starts a task.
  • Agent Arrived: This is triggered when the agent reaches the destination.
  • Successful: This is triggered when the task has been completed successfully.
  • Failed: This is triggered when the task has been completed unsuccessfully.

    Task Update Webhook: Sends webhook for any status updates other than already mentioned or any edit updates.

Video – https://www.youtube.com/watch?v=-2XOtCGyZBQ

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