Control agent schedule

Control agent schedule : Control Agent Schedule enables you to manage and control your agent’s schedule. You can define or update working hours for your agents. It also allows you to track the real-time status of your agents at anytime from anywhere. You can Define or update agent schedule in […]

Features of customer app

Features of customer app : these apps by tookan are specially developed to fit your business needs. Hence These apps are fully customizable to ensure that your business use case is satisfied as per your requirements. Features of Customer App: Check out features of Tookan Customer app1. Firstly Single and […]

Announcement feature

Announcement feature : Announcement feature : This feature is available on the agent App. lets look at how to send announcements to the agents in the agent app. Firstly from the Tookan dashboard, go to extensions Search for broadcast extension Broadcast extension : Broadcast allows you to send a message […]

Agent incentives on tookan

Agent incentives on tookan Agent incentives on Tookan can be used to reward your delivery agents for pre-established goals set by you. Therefore To activate the extension, 1.Firstly From your Tookan dashboard, go to extensions 2. Secondly agent wallet and incentives 3.click on activate . 4.Next you will have to […]

Tookan logistics

Tookan logistics manage and track long-haul deliveries which improve the efficiency of your supply chain. This extension lets you digitalize all your deliveries and hubs with a live-tracking feature for your customers. Admin input all the hubs along with their locations which is customizable at all times. Once customers place […]

Tags on tookan

Tags on tookan : Tags are  mainly used to distinguish. They are used to  define an agent or team of agents with a particular service, physical area or in any other way we need to distinguish the agents For example : if there is a home service where you want […]

driver movement not showing

Driver movement not showing : driver movement not showing though he’s on the move, what could be the reason? firstly manually refresh to check agent location ( duration can vary from 1min to 2 min for manual refresh )Secondly there are some pointer which you should take into consideration when […]

Tookan F2 extension

Tookan F2 extension : Do you have a business account with the delivery service providers ?And want to align them with Tookan and make your services more efficient ? Here’s what Tookan F2 Extension does – Therefore This flow helps align you with third party logistics providers who can deliver your orders […]

Using google maps on tookan

Using google maps on tookan : How to integrate googlemaps on tookan? Google Maps is a web mapping service application and technology provided by Google, that powers many map-based services, including the Google Maps website, Google Ride Finder, Google Transit, and maps embedded on third-party websites via the Google Maps […]

One BY ONE – Auto Allocation

One BY ONE – Auto Allocation : Request goes to one agent (nearest & available) first and if the timer runs out or if the agent declines the task, it goes to the second best option. You can set the timer in the workflows. There are certain parameters for One […]