On agent, app to see the earnings go to the side menu and open earnings tabs to check the earningsOn dashboard, the earnings are visible with the task and in map view and list view also visible in Analytics
On yelo we can create a checkout template and give customers the option to enter delivery size or select vehicle type.Similarly, on tookan we can create a template and let users enter the information.On tookan to make this option available on the customer app it has to be added from […]
Pricing refers to the delivery charge that we take from the customersWhereas Earning is the commission that agent gets while doing that task
Yes we can set delivery charges from tookan on to yelo using the distance wise delivery option where in we need to set pricing rule on tookan in Order Details template
If the address is updated and still it shows previous map, one reason may be that there might be a task which is not completed for that region or there might be an agent whose location is set for that California and is not updated yet.
In-transit time is the time calculated from when the task is started to the task completion.Each task will have its own in transit time and also it’s calculated separately for pickup and delivery task which is performed by an agent.Rest time spent by agent after login calculates as Idle time
The map keys are basically used to track the tasks and the location of the Agents. Also, the map keys help customers in the search of the addresses. Below is the utilization matrix you can refer to:(i.) Customer App – Map Initialisation – For both iOS and Android, the map […]
If you are using Flight Maps and had enabled this setting, Agent’s location will be updated automatically without refreshing.
From the current time you can set broadcast after 5 minThere should be a difference of 1 hour between 2 scheduled broadcastsmax broadcast schedule limit -5
From 1st July 2021 onwards we will only support TLS 1.2 version due to security standard and will not provide any support for TLS 1.0 and 1.1 versionDue to this new update android phone below Android version 5.0 will not work for Tookan agent app This new update will also […]