Deliverect Extension and Integration Guide

The integration of Tookan with Deliverect seamlessly combines order management and delivery management software, fostering business growth. Whether you operate a small café or a restaurant, the Tookan integration with Deliverect simplifies online order management, allowing you to concentrate on your culinary skills and customer interactions. The Tookan and Deliverect […]

How to use Tags on Tookan?

How to use Tags on Tookan? Tags serve as a crucial means of distinguishing various agents, linking them to specific services, physical locations, or any other criteria for differentiation. For instance, imagine a home service where you need to assign tasks to kitchen cleaners, plumbers, or gardeners. To ensure that […]

Adding Customers on Tookan

Customers are the end users over Tookan for whom the tasks are created. The system automatically picks the customer information when the task creation details are filled. However, there are few ways to add customers over Tookan Adding Customers one by one on the platform  Firstly Go to side menu […]

Auto Allocation-One By One

In one by one auto allocation, the system sends the task request notification to the Agent nearest to the task location. If the Agent doesn’t accept the task within the request expiry time, the task request is sent to the next nearest Agent. If no Agent accepts the task, it remains unassigned. There are certain parameters for One BY ONE – Auto Allocation For more information, kindly refer to […]

How to use Google Maps on Tookan?

Google Maps is a web mapping service application and technology provided by Google that powers many map-based services including the Google Maps website, Google Ride Finder, Google Transit, and maps embedded on third-party websites via the Google Maps API. It offers street maps, and a route planner for traveling by […]

Tookan Logistics

Tookan Logistics extension manages and tracks long-haul deliveries which improves the efficiency of your supply chain. This extension lets you digitalize all your deliveries and hubs with a live-tracking feature for your customers. Admin input all the hubs along with their locations which is customizable at all times. Once customers […]

Merchant billing on Tookan

Merchant billing on Tookan Once you have onboarded merchants through our merchant extension you can also automate billing and charge your merchants through Tookan. You can create custom subscription plans for your merchants and charge them accordingly.  Here’s a step-by-step guide to configuring merchant billing. Step 1: Go to Side […]

Search Webhook logs by Task ID on Tookan

Search Webhook logs by Task ID on Tookan Now you can search the webhook log of any task by dropping in the Task ID in the search bar. Webhooks in Tookan are used to get responses to events in real time.  Webhooks are automated messages sent from apps when something happens. […]

Changes in bulk CSV import on Tookan

Changes in bulk CSV import on Tookan We would like to bring this to your notice that there have been few changes in the Bulk import CSV with respect to the mandatory field requirements.  For every workflow (Pickup & Delivery, Appointment, Field Workforce):The address fields are mandatory i) Street Level […]

Tracking link icon on Tookan

Tracking link icon on Tookan When the agent taps “Start a Task” on the mobile app, a notification in the form of SMS and email (if captured) is sent to the customer associated with the task. The message also contains a tracking link which allows the customer to view the […]