Tags on tookan :
Tags are mainly used to distinguish. They are used to define an agent or team of agents with a particular service, physical area or in any other way we need to distinguish the agents
For example : if there is a home service where you want kitchen cleaners, plumber or gardener as your agent. You would want a particular task of gardening to be assigned to the gardener . for this we use tags.
Additionally the tags must be attached while placing the order from the ordering platform in order for them to work .
Tags on Tookan can be used for agents
Tags can be used for teams.
For agents : Menu agents > ongoing agents > edit agent
Here you wll find an option for tags, wherein you can add the tag as “gardener”
So the tag has been added and next click on update.
Incase you want to add a new agent and assign a tag,
Go to agents > add agent , fill details and add the tag as gardener, next the tag is added . click on update
The agent is now added with the tag.
Incase you want to add a tag to a team.
Go to settings > teams
Select the particular team . edit team > enter a tag
For example tag of gardener.
So once you add the tag click on update.
In case you want to add a the tag to the new team
Add team, enter the details, add the tag as “gardener “
After you add the tag click on update
Therefore this is how you can add a tag to the team or agent.
you can also checkout our video link for more details
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