Does the agent earning need to transfer manually via online banking to the agent?
No, we do have a feature call side-connect to transfer of agent earning to the agent. so whenever the agent earning is credit wallet, it will be credited or transfered into the Agent’s bank account as well, this feature is provided by the Stripe connect its working in US mostly. Also for Indian customer we have given Paytym payouts.
Task Pricing And Agent Earning :
This add-on allows you to track your agent’s earnings & task pricing with configurable rule settings. You can pay compensation to your agents or calculate pricing for the customer on any value in the custom fields of the template.
Steps for activating Task Pricing and Agent Earning:
Activate Earning & Pricing add-on from Tookan Extensions Go to Menu > Extensions > Activate Task Pricing and Agent Earning
Go to Dashboard > Settings > Templates > Select a template > Edit > Task Pricing & Agent Earning > Add Rule
A pop-up box opens up for adding an Earning & Pricing Rule.
Enter the values in the fields and Save it.
Select that template while creating a task to apply that rule for that task. The Earning & Pricing Rule is configured.
Note: You can have more than one rule for a template. The latest rule will be active.