The issue might lie in calendar dates. It’s highly possible that task belongs to a future date & by default on home screen today’s date is selected. Therefore the agent needs to select the right date to view the task. Another reason can be wrong selection of filters.
Related Articles
-
How do I show some information to the agent before he accepts the task?
- 0
- 9
-
The marker for one of my drivers isn’t moving on map. How can I troubleshoot this?
- 0
- 9
-
How to automatically update dates on the agent app if the driver switches between dates?
- 0
- 5
-
The task range feature does not work even when the agent is in the required 1000 meters range. How should I fix this?
- 0
- 5
-
On agent app it is showing the error message.”SSL handshake failed”
- 0
- 18
-
What to do when location tracking is not accurate?
- 0
- 20
Leave A Comment?