My business case is that my merchants are agents- its a beauty on demand service. Merchant (hairdressers) are also the agents (deliverer of service)?

The merchants that you are adding to Yelo are also providing service, these merchants can be added as agents to the Tookan as when the jobs comes in and they can recieve the job on tookan and do the job this is where the usecase is that the agents go to the customer to deliver the services.

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