Agent app showing the error message -“SSL handshake failed”

If Agent app showing the error message -“SSL handshake failed” please be assured that it happens due to bad internet connection.


Know more about Tookan Agent App: How to Accept & Complete Task

Download And Install Tookan Agent Mobile Apps

Tookan comes with both iOS and Android apps for the field workforce. The apps are compatible with Apple iOS 8+ and Android 4.0+ phones.

Once the Agents are added to the dashboard they will receive an SMS and email with the links to download the mobile Apps, along with a temporary password to login. Upon login, they will be prompted to change the password.

Download and Install the iOS App: https://app.tookanapp.com/ios

Click on the install Tookan button.

You will get a pop-up with cancel and install options, click Install.

The installation will begin automatically.

It takes a few minutes (depending on the internet connectivity) for the app to install.

Once done, you will see the Tookan app icon as below.https://youtube.com/watch?v=ioC2HQOBatM%3Fcontrols%3D0

Download and Install the Android App: https://app.tookanapp.com/android

Open the Android link and it will take you directly to the Play Store. Click on the Install button, the app will start downloading and you will see the progress in the notification bar.

Once the download is complete, click on the notification or find the Tookan icon as below.

Significantly, Tookan’s agent mobile app offline capability gives the power to your field workforce to work anytime and anywhere totally unplugged. The application lets you access and take action on all your tasks for the given day without the internet connection. Easily access all the task details, customer name, address, notes, custom fields and all other task related information.

For any other queries related to Tookan agent app please refer to Tookan Helpdesk.

If you enjoyed reading this, we’re sure you will also love checking out what we have in store on our Youtube channel. You can also head to our  home page for more info.

Hope you liked the article about steps to troubleshoot if Agent app showing the error message -“SSL handshake failed”

If you still have any doubts, we are here to help you. Just let us know. 

Happy Transacting!