Route optimization failure
Route optimization failure : Route Optimization add-on allows you to efficiently optimize the routes, saving you both time and money.
Therefore It rescues you from hours of manual planning and provides you the most efficient routes as per your business needs.
The reasons for route optimization failure could be :
- Firstly Distance constraint : This means that the agent cannot practically reach the destination in required time.
2.One or more tasks of same time : If one or more tasks having the same time are assigned to the agent,
and it is not possible for the agent to be present at both the locations at the same time.
4: No. of tasks that an agent can perform
5.Time consideration set while creating a task : if there is a real time possibility for the agent to arrive at the location within given time.
Some more points on route optimization
How can you edit the route after optimizing it?
To know how you can edit the route after optimizing it, kindly go to the agent details, and then you can re-optimize the route of the tasks.
What is the difference between the add-on Route Optimization and the regular “Optimized Routes” ?
The Route optimization Add on rescues you from hours of manual planning and provides you the most efficient routes as per your business needs.
Advance routes settings gives you full control over your routes.
Make dynamic changes in optimized routes and re-optimize to beat the unforeseen changes leading to enhanced customer experience and it is much better than regular “Optimized Routes”
In Route Optimization, now you can optimize the tasks from the map view by selecting the tasks on the map.
You have to click on RO by Geofence in Unassigned Tab -> Select the area for the region you want to optimize the tasks -> Optimize the tasks based on RO parameters. checkout the video for reference.