Tookan Task: When Do I Push a Task Successful

You push the successful slider once you have successfully completed the task by collecting all the mandatory information by customer. Once you have marked a tookan task successfully completed your admin and customer will be notified. To read the complete task journey click here.

  •  In a SAAS Business Model (Software as a Service), the administrator can register as a Service Provider You can submit mandatory details with them. Mandatory details include Name, Email ID and Contact Number.
  •  Upon submission, you will receive an SMS/E-Mail Notification with the usage link along with the Username and Password to access your account in the agent app.
  •  From the redirection link, you can download the Tookan Mobile App available for both Android and iOS and complete the sign-up process.

Accept Or Decline A Tookan Task

Once a new task comes on the Tookan App, the admin assigns a task to the available Service Provider on-duty. It is either automated or manual.

 If you receive the task notification, upon opening the app, you can select either the Accept or Decline option, based on whether or not you wish to take up the job. So you may or may not be able to Accept or Decline a task.

Task Completion

 You receive a task on the app which you accept or decline.

 If the agent declines the task, the app switches to a normal view

 If the agent accepts the task, you swipe towards “start the task”

 The task details will now be available to you, including the name of the concerned person, address, contact information and destination location.

 Once the task begins, you proceed to the task location, for example, a delivery task. You can navigate through the enabled choice of maps(Read Navigation) and follow the directions to reach the delivery location.

 Upon reaching the delivery location, collect the proof of delivery- this includes a digital signature that gets automatically saved on the device.

 Post completing the due formalities swipe right towards “Complete the task”The task is now complete.

For any other queries related to Tookan please refer to Tookan Helpdesk.

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