Customer Schedule

1. This extension can be enabled from backend  , and once it is enabled you can access the same from your Tookan admin dashboard ( Steps : settings -> customer schedule )

2. Then the next thing which has to be done is set the schedule for the entire week for which you need to go to settings in the customer schedule section only ( refer to screenshot 1 ) and then after setting the schedule click on update ( refer to the screenshot 2) . After the schedule is set and this customer schedule will be used as the default schedule .

3. At the time of configuration settings , there will be a tab named cron time – this tab indicates at what time you want your pending tasks to roll over to the future customer schedule time .

Also **** If you do not set any cron time then schedule will be used as only to restrict the future create task timing for the particular customers ( Customer will not be able to create task outside of task time )

The cron time should always be set before 00 : 00 AM , if you want to roll over the task for the same day , because if we set it 01:00 AM , then the date and day will also be changed , and the server will not be able to get the data of the previous day .

And this is all for customer schedule extension , also adding to the above mentioned pointers : only tasks with below mentioned status can be rolled over to future schedules .

  1. Unassigned 
  2. Accepted 
  3. Assigned 
  4. Started 
  5. Decline 

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