When a task is created from Tookan Dashboard in Different Timezones the local time zone from where the task is being created is considered.
Example: Let’s say a task is created in Singapore, the time zone considered is GMT +8hrs.
In Bulk Upload
In the case of bulk upload of tasks, the time zone of the admin account is taken into consideration while tasks are created.
Example: Let’s say an admin in the US(say A for convenience) has created a manager(say M) in India. When this manager(M) creates tasks using the bulk upload the timezone of Admin(A) and tasks are created in US TimeZone.
Using Tookan API
Tookan API accepts a request body parameter named “timezone” which is different Timezones with UTC in minutes. When a task is created with local time(say X), and timezone(+Y). Y minutes are added to X to make it UTC time.
How to get the Timezone difference with UTC in minutes? Let’s say I am creating a task in India’s time which is five and half hours ahead of UTC time (+05:30), convert five and half hours into minutes i.e 330 minutes. Since India’s time is ahead of UTC time to convert it into UTC time 330 minutes has to be subtracted from it. So, timezone is -330.
If you still have any doubts, we are here to help you. Just let us know.