Using this option, you can allow your customers to rate & review your store web/apps. Follow the steps to configure it:- Go to Dashboard >> Configure >> Order Settings >> Orders. Now scroll down to the rating & review option and enable it.

This feature can be used to assign some orders of a store to specific agents by creating Task Tags. You have to create task tags on Yelo and assign them to desired categories/products and then to desired Agents on Tookan. Dashboard >> Configure >> Order Settings >> Orders Enable the […]

Here, you can create a buffer time for the tasks to be sent on Tookan. Once you add buffer time for tasks, the tasks will be sent to Tookan only after the buffer time is over. To set buffer time for the task, follow these steps: Go to Dashboard >> […]

Enable this to allow the Admin to edit orders before the merchants accept them. This is useful for times when you’ve fewer items in stock than what the Customer has ordered. You can edit the Customer’s Order before accepting it to ensure they’re sold only what you have in stock. […]

Here, the Admin gets an option to accept or reject the Order when an order is placed. If it’s disabled, then the charges are automatically taken. Order accept time:- Once you enable Accept/Reject Order functionality, you can also set a time after which the Order would be automatically canceled. If […]

Using this feature, a checkout template can be created. The Customer has to provide the information asked in the template at the time of checkout. Follow the steps to create a checkout template:- Go to configure> Order settings> checkout. Scroll down to the checkout and make a checkout template.

Enable this Toggle to allow merchants to override payment methods. If this Toggle is enabled, the merchants can choose the payment methods from the payment methods configured by the Admin. Follow the steps to allow outstanding payment. Go to configure> Order settings> checkout. Scroll down to the Payment settings and […]

Here you can configure the two default available payment options: Cash on delivery and pay later. Cash on delivery: If you enable the Toggle, customers can settle order payment through Cash. Pay Later:- This provides an option to pay in the future for the Order placed. The Admin can see […]

Add Debt to your Customer account against outstanding payments/cancellation fees/ad-hoc charges. It will reflect on the Customer account as soon as the Customer opens a web/mobile application. You also get an option to mark it mandatory. If you keep it compulsory, then the Customer won’t be able to place another […]

It allows you to define the products as a side order. These are the products/categories Products/category that accompanies the Customer’s main Order. The Customer, while placing an order, gets an option at the time of checkout to order these products. Follow the path to enable the side order: Go to […]