How to create a custom language This article will help you learn how you can add and set Custom Language for your dashboard.   Log in to the Yelo Admin dashboard, on the very bottom left corner you will find the Account section. Click on settings. Under settings, Move to the […]

How can we add a timestamp in the print template when an order is placed? You can add the {{{date}}} tag in their thermal printer template to get the order time. Go to Notifications >> Notification Settings >> Thermal Printer Template >> Edit. How to edit the notification template? You […]

I am using a Flight map and My customers are unable to choose a location in the Application. Why so? There can be various reasons for this issue: If the APIs are not updated or wrong. If the keys are wrong. The billing issues can be there. Purchase plan. Flightmap […]

How do I share the access of firebase with us?  1: Go to https://console.firebase.google.com/u/1/ (Login with your Google Account If Asked) Step 2: Click “Add Project ” and Enter Project Name and Click Continue Step 3: On Next Screen Change Nothing Click Continue Step 4: Choose Account For Firebase Project […]

How Do I Change the terminology of some words in my market? Yes, you can change terminologies for some words in your marketplace. Under Configure >> General Settings >> Marketplace >>  Marketplace Translations >> You need to export the current CSV and edit the words accordingly, save it and then […]

Supplier commission split plugin enable for Payfast Payment gateway? For the Payfast payment gateway, there is no need for any plugin from our side. I have enabled stripe still I cannot see any place to add merchant bank details in Yelo? For this issue, firstly you have to enable merchant […]

Is it possible to create a task in Yelo with a webhook or any other integration? We have open API documentation, you can create the tasks from third-party applications using it.  Link to open API’s:- https://docs.jungleworks.com/yelo Why is SMS not being sent through the platform to customers/merchants? This can happen […]

Can we edit delivery charges after the order is placed? Delivery changes can’t be edit after the order is placed. You can edit the order before the order is accepted for this you have to enable this to allow the Admin to edit orders before the merchants accept them. This […]

Design and Theme section FAQs After updating my website domain, the footer links are no longer working. Once you update your domain you must make changes in links that you’ve added in the content pages section under design in configure.  So if your previously saved link is like www.XYZ.com/en/content/returnsrefundspolicy then […]

Introduction to the home feature of YELO The home option on the dashboard gives us a real-time analysis of what’s happening. Here we have stats of: Sales Customers Restaurants And the Order status stats: Canceled Pending Dispatched Completed Next is the reports section: Here you can see a graphical report […]