If Tookan dashboard and map take time to load, it might be possible due to multiple reasons. Please keep in mind the following to avoid slow loading time a. Don’t open Tookan in multiple tabs, b. Check internet connection, c. Don’t use dark maps Also check opening the dashboard on […]
Do we have a route optimization API?
We do not have a Route Optimization API on Tookan.
Is it possible to limit API source IP , i.e., impose API IP address restriction?
(acceptance of request only from a certain IP address) Yes, we have check on IP for 50 hits/sec.
How to get logs for merchant’s agents for on/off duty through webhook?
You have to assign role of notification to merchant by following the below-given steps Merchant dashboard>Settings>Notification>Additional>Agent off/on>Webhook >Enable>Actions>Webhook URL
Can we use a web hook or API to send push notifications to the manager app?
It is not possible as of now
How to rectify auto allocation failure?
Please follow the following Troubleshoot steps when you face auto allocation problem Tags->Geofence->Agent wallet->Agent schedule
What to do when location tracking is not accurate?
Location tracking effects due to the various optimization in different mobiles. Please refer to the following settings: 1. Set location settings too high accuracy. 2. Set no restriction on Tookan agent app for battery optimization from mobile settings. 3. Enable the “autostart” option on Tookan agent app from mobile settings […]
How to Integrate Twilio with Tookan
Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world. 1. Verification Calls & OTP 2. In-App Calling & Texting 3. […]
How to Integrate Plivo with Tookan
Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world. Tookan allows you to integrate with various SMS gateways including Twilio, […]
How to Integrate Two Factor with Tookan
Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better. Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world. Tookan allows you to integrate with various SMS gateways including Twilio, […]