Currently there are no expected data format to upload PDF programmatically by API. However you can choose text field and upload the link to your pdf there eg. an S3 link. To upload pdfs in template use dashboard/agent app. Know more about Custom Field Templates Custom Fields Template Go to Menu […]
Tookan dashboard taking time to load
If Tookan dashboard and map are taking time to load, it might be possible due to multiple reasons. Please keep in mind the following to avoid slow loading time a. Don’t open Tookan in multiple tabs, b. Check internet connection, c. Don’t use dark maps Also check opening the dashboard […]
Do we have a route optimization API?
We do not have a Route Optimization API on Tookan. Here, is more information on RO- Route optimization rescues you from hours of manual planning and provides you with the most efficient routes as per your business needs. Advance routes settings give you full control over your routes. QMake dynamic […]
Is it possible to impose API IP address restriction?
Is it possible to impose API IP address restriction?(acceptance of request only from a certain IP address) Yes, we have check on IP for 50 hits/sec. Check here for few more API task related queries for Tookan: Does Tookan allow creating multiple pickup , multiple delivery tasks via API ? […]
How to get logs for merchant agents for on/off duty through webhook?
To Know how to get logs fo merchants agents for on off duty through webhook, you have to assign role of notification to merchant by following the below-given steps Merchant dashboard>Settings>Notification>Additional>Agent off/on>Webhook >Enable>Actions>Webhook URL Know more about Merchants on Tookan Merchants Merchant extension helps in onboarding and managing merchants on […]
Webhook or API to send push notifications to the manager app
It is not possible to use Webhook or API to send push notifications to the manager app. API task related queries for Tookan: Does Tookan allow creating multiple pickup , multiple delivery tasks via API ? – yes it allows the same , pls check this link for reference : Tookan […]
How to rectify auto allocation failure?
Looking at How to rectify auto allocation failure? Here is the answer for the same- Please follow the following Troubleshoot steps when you face auto allocation problem Tags->Geofence->Agent wallet->Agent schedule Also, visit- http://help.jungleworks.com/wp-admin/post.php?post=29573&action=edit
When location tracking is not accurate
When location tracking is not accurate, Please refer to the following settings: Location tracking effects due to the various optimization in different mobiles. 1. Set location settings too high accuracy. 2. Set no restriction on Tookan agent app for battery optimization from mobile settings. 3. Enable the “autostart” option on […]
How to Integrate Twilio with Tookan?
Integrate Twilio with Tookan : Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world. 1. Verification Calls & OTP 2. […]
How to Integrate Plivo with Tookan?
Integrate Plivo with Tookan : Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world. Tookan allows you to integrate with […]