Tookan dashboard taking time to load

If Tookan dashboard and map are taking time to load, it might be possible due to multiple reasons. Please keep in mind the following to avoid slow loading time a. Don’t open Tookan in multiple tabs, b. Check internet connection,  c. Don’t use dark maps Also check opening the dashboard […]

Do we have a route optimization API?

We do not have a Route Optimization API on Tookan. Here, is more information on RO- Route optimization rescues you from hours of manual planning and provides you with the most efficient routes as per your business needs. Advance routes settings give you full control over your routes. QMake dynamic […]

How to get logs for merchant agents for on/off duty through webhook?

To Know how to get logs fo merchants agents for on off duty through webhook, you have to assign role of notification to merchant by following the below-given steps Merchant dashboard>Settings>Notification>Additional>Agent off/on>Webhook >Enable>Actions>Webhook URL Know more about Merchants on Tookan Merchants Merchant extension helps in onboarding and managing merchants on […]

How to rectify auto allocation failure?

Looking at How to rectify auto allocation failure? Here is the answer for the same- Please follow the following Troubleshoot steps when you face auto allocation problem Tags->Geofence->Agent wallet->Agent schedule Also, visit- http://help.jungleworks.com/wp-admin/post.php?post=29573&action=edit

When location tracking is not accurate

When location tracking is not accurate, Please refer to the following settings: Location tracking effects due to the various optimization in different mobiles. 1. Set location settings too high accuracy. 2. Set no restriction on Tookan agent app for battery optimization from mobile settings. 3. Enable the “autostart” option on […]

How to Integrate Twilio with Tookan?

Integrate Twilio with Tookan : Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world. 1. Verification Calls & OTP 2. […]

How to Integrate Plivo with Tookan?

Integrate Plivo with Tookan : Do you want to integrate an SMS & Voice API’s with Tookan to facilitate your customers better? Tookan allows you to integrate SMS & Voice API’s with Tookan to help you overcome commonly faced challenges in the on-demand world. Tookan allows you to integrate with […]