Reschedule tasks is ur latest feature update on Tookan now allows your riders and customers to reschedule their end of a task. This incredible update lets your customers or riders take charge and make changes as per their needs. Earlier, whether it was an issue from your customers or riders side, you had to cancel and create a new task for a later time slot. We’re improving the experience of both your stakeholders, all while saving you time, tasks, and money.
The process of setting up Reschedule tasks is fairly easy and can be done in a matter of minutes. Here’s a step by step guide on activating Reschedule tasks.
Step1: Go to dashboard >> Settings >> Agent App
Step2: Scroll down and enable the task Reschedule
Voila! You are good to go.
Refer to the agent app screenshot for reference.
In conclusion, you can now easily save your time, tasks and money by allowing the agents to reschedule the tasks while they’re out for delivery.
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