Tasks Notifications
Tookan completely automates the communication process by sending customized Tasks notifications in the form of email and SMS, to the customers associated with each task.
Go to Menu > Settings > Notifications to enable, disable or edit the content for each trigger.
- Request Received: it will trigger when you create an order.
- Agent Started: will trigger when the agent starts a task.
- Agent Arrived: It will trigger when the agent reaches the destination.
- Successful Pick Up/Delivery: This will trigger when the agent completes the task successfully.
- Failed Pick Up/Delivery: This will trigger when the agent completes the task unsuccessfully.
- Request Received: when an agent receives an order.
- Agent Started: when the agent starts a task, this will trigger.
- Agent Arrived: when the agent reaches the destination, this will trigger
- Successful: This will trigger when the agent completed the task successfully.
- Failed: it will trigger when the agent completes the task unsuccessfully.
- Request Received: it will trigger when you create an order.
- Agent Started: This will trigger when the agent starts a task.
- Agent Arrived: it will trigger when the agent reaches the destination.
- Successful: This will trigger when the task has been completed successfully.
- Failed: it will trigger when the task has been completed unsuccessfully.
Task Update Webhook: it will Send webhook for any status updates other than already mentioned or any edit updates.
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