Can unique loyalty programs be created for different merchants? No, presently you can only create a marketplace wide loyalty program. What are maximum earning points? Maximum Earning Points is the maximum number of points you can earn per transaction. Can the expiry date for the loyalty program be set in […]
FAQs
Is there a character limit for discount descriptions? Yes, you can write a discount description that is 150 characters long. Can merchant wise discounts be created? Yes, to create merchant wise discount, go to the Discount page under Promotions. Here, select the merchant from a dropdown and click on Set […]
FAQs
How to enable support platform integration? To enable Hippo, our support platform integration, go to the Extensions page, enable the Hippo extension toggle and click on Go to Dashboard to define settings. How to monitor chat platform analytics? To monitor the analytics of your chat platform, go to the Analytics […]
FAQs
Can merchant subscription plans be edited? Yes. To edit an already existing merchant subscription plan, go to the Merchant page under User Settings and scroll to the bottom. Click on the “⋯” icon to make changes to the subscription plan. What are the mandatory fields when creating a merchant subscription […]
FAQs
What are the free (already integrated) payment gateways available in India on Yelo? For Indian users, we have Razorpay and Paytm already integrated on Yelo. Which payment gateway is available in the Philippines? Paypal is available in the Philippines. Can we integrate Phonepe with Yelo? Yes, Phonepe is a paid […]
FAQs
Why all orders placed not reflecting on Tookan? Only delivery orders are available on Tookan, takeaway orders don’t go to Tookan. Is it possible to pre-order food on Yelo? Yes, it’s possible. Customers can schedule when they want the order delivered while placing the order. For this, you have to […]
Website
When you create your platform on our platform, you’ll also get a customer-facing website. To view your Website, click on the View Website button located at the top of the dashboard. When you click on the button, your Website will open in a new tab as it appears to customers.
Merchant Dashboard
Each Merchant that you onboard to your marketplace gets access to their dashboard. Depending on how much control you want to retain, you can allow merchants to define and modify the following on their dashboard: Adding or updating product/service catalogue Setting price for specific offerings Accept or reject orders Set […]
Pricing
Once you’ve finished your 14-day trial, you’ll need to choose a payment plan to continue using our platform. Plans you can choose from include: Know more about pricing
Delivery Configurations
Here, you can define delivery settings, including delivery mode, serving area, delivery time, delivery charge, and Tookan delivery management system. Fields you can specify here include: Delivery Modes: Choose from the takeaway, home delivery, or pick & drop as the delivery modes available in your platform. Define Serving Area: Define […]