Delivery Settings

As the dashboard admin, you can define delivery settings for all products/services sold in your marketplace. From the delivery time to a delivery charge, you can set and change every aspect of how products/services are delivered to your customers. Your delivery settings can be accessed from the Delivery page in […]


The Customer is the end-user purchasing products/services. To find customers on the admin dashboard, click on Customers under the sidebar menu’s General section. The list of customers enrolled on the platform will appear. In this section 1 > Action on customer records. View customer records Edit Customer Records Block/Delete a […]


Why is a merchant on my platform not visible on the web page? This happens when the admin has set a serving radius and the merchant is not a part of the mentioned serving radius. Why are admin/merchants unable to create an order for service marketplace? They can only create […]

Onboarding through signup

Yelo allows merchants to onboard onto the dashboard themselves by following the steps below: The Merchant will receive a signup link from the dashboard admin. The signup link can be generated by following these steps: Configure >> User setting >> merchant >> Signup. Enable the Toggle to generate the signup […]

Onboarding by admin

Your online marketplace will be run by an admin, which could be you or someone appointed by you, and managers created by the Admin. To onboard merchants via the Admin, follow these steps To onboard merchants via the admin, follow these steps Click on the “Merchant” tab on the left […]

FAQs -Yelo Helpdesk

I have created the product-wise discount but it’s still not reflecting on the website Why? Go to store >> catalogue >> edit the product >> add the discount you have created in the discount column >>  then click on the Save button. The discount will reflect on the website. How […]

Setting up a Promotional Banner

Setting up a Promotional Banner The Promotion Banner allows you to place a catchy banner on the store that’s offering discounts or special offers. An admin can set multiple promotional banners for a single store. The promotional banner can be added from the admin dashboard >> marketing >> ad banners. […]

Parameters to be defined

Promo Codes set are editable. You can edit them anytime as per the market trends. Here is the list of parameters you need to define while setting up a new or editing an existing promo code. Promotion Type Promotion Type is an option to choose between a percentage discount and […]

Setting up of Promo Code

A Promo code is a series of letters and numbers that customers can enter into a promotional box on the payment screen to avail some discount on their purchase. Promotions can be set up from the admin dashboard. In the sidebar navigate to Promotions, here you have the option to […]