Complete A Task-Tookan
Complete A Task-Tookan Once you collect all the necessary and mandatory information required as a proof of delivery, swipe on “Successful” button at the bottom of the screen to complete the task.
![complete a task-tookan](https://jungleworks.com/wp-content/uploads/2017/06/Screenshot-2019-02-24-at-4.32.49-PM.png)
If you are unable to get the required information for the field, swipe on “Failed“.
When you swipe successful/failed, you cannot add any note, image or signature. However, you’ll be able to view them anytime later.
Task Assignment on tookan :
Task assignment on tookan can be done after creating tasks.
Create a new task, by selecting any one of the following:
firstly Create Task OR Bulk Import Tasks
– secondly Fill in all the details in the Task creation form.
-Select a Team from the drop-down.
-Choose one or multiple agents from ‘Assign agent’.
– lastly Click on ‘Submit’ to save the task.
- secondly,
-Click on Tasks in the left pane
– Under the Actions column, click on three dots and select Assign.
– lastly Fill in the details and click on Submit to complete the action.
Task Assignment on tookan :
Task assignment on tookan can be done after creating tasks.
Create a new task, by selecting any one of the following:
firstly Create Task OR Bulk Import Tasks
– secondly Fill in all the details in the Task creation form.
-Select a Team from the drop-down.
-Choose one or multiple agents from ‘Assign agent’.
– lastly Click on ‘Submit’ to save the task.
Video – https://www.youtube.com/watch?v=uPD3TUvZPYU
- secondly,
-Click on Tasks in the left pane
– Under the Actions column, click on three dots and select Assign.
– lastly Fill in the details and click on Submit to complete the action. - Video – https://www.youtube.com/watch?v=LRWf4MUI9PA
Third
– similarly You could assign a task to an agent from the top left side panel of the Dashboard also.
Select the Unassigned tab to directly assign the task to the agent.
– Click on ‘Assign Agent’’ button on the task tile.
– consequently A popup would appear and you could choose from the drop down,
list of idle agents that appear.
-Click on the name of the desired agent, as a result, unassigned task automatically gets assigned to him/ her.
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