Steps for “How to find Bumbl Keys on Tookan dashboard” Tookan dashboard > Settings > SMS > Select Bumbl from drop down > Go to Bumbl dashboard > API > Generate Key How to add Credits to Bumbl Account Steps : Settings > SMS > Select Bumbl from drop down […]
I Want The Tasks To Be Assigned 30 Mins Before The Task Time.
If you want the Tasks To Be Assigned 30 mins before Enable Automatic barcode extension and customize the bill through Settings > Preferences > Edit format of bill. Export bill for task from dashboard by clicking on it. Refer to video Know more about auto assigning of task on Tookan Know […]
Different Pricing For Different Tasks
Different Pricing For Different Tasks: How Can I Have Different Pricing For Different Tasks? You have to create different templates for different pricing. Custom Field Templates Go to Menu > Settings > Templates Custom field Templates allow you to capture the information in a form that is specific to your business.You can […]
SMS Related Issues in Tookan
SMS Related Issues in Tookan can be varying depending upon the SMS Gateway integrated. There are various sms gateway which Tookan allows you to integrate. Some of them are GUPSHUP, Twillio, Plivo etc. There are various documents available directing step by step to integrate Tookan with sms gateways, here are […]
Don’t Want My Agents To Decline The Task
Don’t Want My Agents To Decline The Task : : I Don’t Want My Agents To Decline The Task. How Do I Make Sure That They Can Not Reject A Task I Have Assigned Them? for the same go to menu > Settings > AGENT App > Acknowledgement Type . […]
Configure Distance Between Pickup & Delivery
Configure Distance Between Pickup & Delivery This add-on allows you to track your agent’s earnings & task pricing to configure distance between pickup & delivery You can pay compensation to your agents or calculate pricing for the customer on any value in the custom fields of the template. Once it […]
Show “Tip” To The Agents In The Task Notification
Show “Tip” To The Agents In The Task Notification : How Can We Show “Tip” To The Agents In The Task Notification? By adding a field by the name TIP Value in concerned template added to the App pop up notification. more information on custom field templates Custom Field Templates […]
Task Assignment Is Not Working.
Task Assignment Is Not Working. what could be the possible reasons? There can be multiple reasons as follows: Agent wallet balance is exhausted, agent is off duty, auto allocation key is set to zero, agent is occupied by the old task, agent schedule is off, limit is set on the […]
Tookan Works With POS & E-Commerce System
Tookan Works With POS & E-Commerce System : Does Tookan Works With POS & E-Commerce System? Sure! You can integrate your Tookan account with multiple other platforms. Efficient integration of Tookan with multiple other platforms, makes your business operations buttery smooth. Your customers can easily place orders from online menu, […]
What Am I Charged For Route Optimization?
What Am I Charged For Route Optimization : What Am I Charged For Route Optimization? Route optimization is a post paid extension and we charge you 0.01$ for every task. Route Optimization add-on allows you to efficiently optimize the routes, saving you both time and money. Go to Menu > Extensions […]