Author supportjwork

Connected Task In this article, you will learn about What is a connected task? When more than one stop is added to a task at once it becomes a connected task. By stop, we mean pickup or delivery point. For example, you have a store and you need to ship […]

Can I Get A Free Trial In Tookan Yes, Tookan offers 14-day free trial . Free trial in tookan is available. you can checkout out the features and all the functionalities available in the 14 day trial period. Tookan onboarding guide will help to understand the following Step 1: With […]

How To Use Merchant ACL? Merchant ACL lets you define roles for Merchants. While defining roles, you can permit creating, updating, and deleting tasks to Merchants What is the Access Control List on Tookan? ACL in Tookan helps you define roles with permissions as per your requirement. You can define […]

Yes, Tookan is a multilingual as Currently we support more then 20 languages including english, arabic, french and many more. Tookan-Multilingual Platform Tookan’s Agent Mobile app offers you with multiple languages hence it is multilingual So, You can change the language by going to Menu > Settings > Language.Therefore Select the […]

Account Logs in Tookan can be easily checked. For the same please go to Tookan dashboard >settings > Account Logs. To add agents on Tookan, you can either add them from the dashboard, by going to the side menu and selecting agents from there or agents can sign up on […]

Settings > SMS > Select Bumbl from drop down > Go to Bumbl dashboard > Home > Payment section > Add CreditsAs our first step, we have replaced the process of sending SMS to customers and field agents in Tookan by Bumbl. As This would give our clients the maximum […]

Clustering of Maps in Tookan, What Is The Purpose Of Clustering On Map? 1) To view bulk tasks at once on map2) To speed up the map Flightmap keys in tookan. How to integrate flightmaps with tookan? Flightmap is a Mapping Infrastructure that provides the largest inventory of APIs & […]

Possible Reasons:1) Client must have selected Debit from wallet in agent wallet configuration2) Pricing of task is more than wallet balance. Agent Wallet Agent Wallet by Tookan (delivery management software) brings you the flexibility to keep a record of all the transactions done by an agent. It’s a seamless way […]

To show live tracking in your Customer App please do the following: 1) By integrating SDK’s for order tracking2) By integrating tracking link in app Know more about Customer App Customer apps – Ordering platform for customers are specially developed to fit your business needs. These apps are fully customizable […]

Average Ratings of Agents on Tookan can be configured from the dashboard. Just click on the repective agent’s profile whose rating you want to see. You can view the ratings using the path mentioned below : 1) Dashboard > Click on agent > More Info > You can see rating […]