Design and Theme section FAQs After updating my website domain, the footer links are no longer working. Once you update your domain you must make changes in links that you’ve added in the content pages section under design in configure. So if your previously saved link is like www.XYZ.com/en/content/returnsrefundspolicy then […]
Introduction to the home feature of YELO
Introduction to the home feature of YELO The home option on the dashboard gives us a real-time analysis of what’s happening. Here we have stats of: Sales Customers Restaurants And the Order status stats: Canceled Pending Dispatched Completed Next is the reports section: Here you can see a graphical report […]
Introduction to analytics feature on YELO
Introduction to analytics feature on YELO The very first feature in analytics is Real-Time, distributed as: Digital data of live revenue, customers, and orders. Graphical representation, date wise and hour wise respectively. Next up is Orders and Revenue, which consists of: Pie chart of order status Monthly revenue and orders […]
How to enter the store list page instead of the home page?
How to enter the store list page instead of the home page? Configure Design Layout Landing page for website Save The restaurant name disappears when I move the cursor on it Solution: Configure Design Layout Change theme color Save How to enable customers to view merchant email phone numbers and […]
FAQs User Settings
The country code for telephone numbers in the dropdown should be set to default as My country code. But it shows different by default. How Do I change it? It depends on the IP that is fetched from whichever country the platform is opened. For example, if you open it […]
FAQs Order Settings – Configure
In this article, you will learn about some most common FAQs related to Order Settings. 1. Catalog FAQs 2. Order FAQs 3. Checkout FAQs 4. Delivery FAQs 5. Cancellation Policy FAQs 6. Taxes, Fees & Charges 7. Commission FAQs Catalog FAQs How to enable the menu feature? Enable the toggle […]
FAQs – Marketing Section
Promo Code Why I cannot apply a promo code on order? For this, you may have to check some following points. Go to Marketing >> Promotions >> Promo codes. Check the dates of validity of the promo code. Check if any city is assigned order is being placed within that […]
FAQs – Merchants
Some common questions in regards to your merchants could be: How to show category image? Need to add at least two subcategories to show the image of the category. How to show or hide product? Click on three dots on the product to access the options of enable or disable. […]
FAQs – Getting Started With Yelo
How to do email whitelisting?/Notifications are coming from contact@yelo.red. You will need to raise a request to your designated POC or raise a ticket from the dashboard in order to do so. Once that is done, you will receive Mandrill TXT verification records which need to be added to your […]
How to set default plan for new merchant subscription
How to set default plan for new merchant subscription In order to manage multiple merchants and multiple subscription plans, the admin might sometimes make oversight and apply a wrong plan to a merchant. In order to relieve this hassle, we have the default plans. In case a merchant does […]