If you enable this Toggle, then the delivery charges would be calculated for the delivery agent’s distance to deliver the Order. To use this feature, delivery management needs to be configured with Yelo. Different delivery management platforms available on Yelo are Tookan, Lalamove & ICabbi. Follow the steps to enable […]
Delivery Flow by Tookan
Here, you can define the task delivery flow on Tookan. The two available flows are:- Merchant to Customer and Customer to Merchant. If the flow is Merchant to a customer, then the task pickup location will be the merchant location and the delivery location will be the Customer’s location and […]
Delivery Time
Here, you can define the default delivery time for the orders. Follow the steps to configure the delivery time. Go to Configure >> order settings >> Delivery. Scroll down to the delivery time section. Configure the time and save it.
Delivery Mode
You can choose from three modes: takeaway, home delivery, and pick & drop. The task will be sent on Tookan according to the delivery mode defined here in the delivery mode. Takeaway task: In a takeaway order, a customer visits the merchant store to pick the Order so that no […]
Rating and review
Using this option, you can allow your customers to rate & review your merchants’ web/apps. Follow the steps to configure it:- Go to Dashboard >> Configure >> Order Settings >> Orders. Now scroll down to the rating & review option and enable it.
Task Tagging
This feature can be used to assign some orders of a marketplace to specific agents by creating Task Tags. You have to create task tags on Yelo and assign them to desired Merchants and then to desired Agents on Tookan. Dashboard >> Configure >> Order Settings >> Orders Enable the […]
Buffer time for the task to be reflected on tookan
Here, you can create a buffer time for the tasks to be sent on Tookan. Once you add buffer time for tasks, the tasks will be sent to Tookan only after the buffer time is over. To set buffer time for the task, follow these steps: Go to Dashboard >> […]
Edit Order
Enable this to allow the Admin to edit orders before the merchants accept them. This is useful for times when you’ve fewer items in stock than what the Customer has ordered. You can edit the Customer’s Order before accepting it to ensure they’re sold only what you have in stock. […]
Accept/Reject Order
Here, the Admin/merchant gets an option to accept or reject the Order when an order is placed. If it’s disabled, then the charges are automatically taken. Order accept time:- Once you enable Accept/Reject Order functionality, you can also set a time after which the Order would be automatically canceled. If […]
Checkout template
Using this feature, a checkout template can be created. The Customer has to provide the information asked in the template at the time of checkout. Follow the steps to create a checkout template:- Go to configure> Order settings> checkout. Scroll down to the checkout and make a checkout template.