ROUND ROBIN – Auto Allocation : This new auto assign configuration allows for force assigning the tasks to your agents based on following two params: 1. Maximum number of tasks 2. Radius Limit The system searches for all the available agents within the radius limit around the task location. Thus […]
How to set Nearest available -Auto allocation?
Nearest available -Auto allocation : This new auto assign configuration allows to assign task to the nearest available agent. You could define the maximum radius here. Thus It’s a forceful assignment There are certain parameters for Nearest available -Auto allocation firstly Task Allocation Priority – this Let’s you decide the […]
How to set FIRST IN FIRST OUT-Auto Allocation?
FIRST IN FIRST OUT-Auto Allocation : Sends the task request notification based on First-in, First-out (FIFO). All the created tasks are arranged in a queue and the request for the second task is not sent until the first task gets assigned. The request is sent to the Agent in batches […]
Mappr keys in tookan
Mappr keys in tookan. How to integrateMappr with tookan? Mappr is a Mapping Infrastructure that provides the largest inventory of APIs & SDKs beyond just Maps, Custom Routes, Search, Address Cleansing, Live Tracking, Route Optimise, and Predictive ETA. Integrating Mappr with Tookan is easy and requires no tedious coding. First of all, […]
How to use Pooling Task Feature in Tookan?
The Pooling Task feature in Tookan allows the clubbing of nearby tasks using our auto-allocation algorithmFor instance, you can checkout batch wise , first – in first -out , round robin auto- allocation algorithm for the same . Pooling refers to batching of two orders to a single agent. By […]
API task related queries for Tookan
API task related queries for Tookan: Does Tookan allow creating multiple pickup , multiple delivery tasks via API ? – yes it allows the same , pls check this link for reference : Tookan API · Apiary 1 Can we edit the task which is already created through API ? : yes […]
Flipdish Integration with Tookan
Flipdish Integration with Tookan : You can integrate Tookan with Flipdish for smart delivery automation and order management. It enables restaurant businesses to manage online orders by automating different activities like streamlining the orders, allocating deliveries, centralizing delivery schedules, and many others. How to Integrate Your Flipdish Account with Tookan […]
Hourly Earning in Tookan
Hourly Earning in Tookan : Introducing the new feature in Tookan, therefore this would help you to configure rules for agents on hour base Team Level Filter Hourly earning in tookan : Allows you to track your agent’s Hourly Earnings with configurable rule settings. Once activated the Hourly Earning tab […]
How to use Agent App Settings in Tookan?
To change the agent app settings in Tookan , you can go to Tookan dashboard > settings > agent app . For more reference you can check this video for reference : agent app settings will enable or disable various functionalities. used for the agents where agent can acknowledge the […]
How to create tasks via API in Tookan ?
In Tookan we can create tasks using API, customer app, booking form, dashboard or from a third party integration ( depending upon the feasibility). If you are already having your own platform for taking orders, then you can manage the deliveries via Tookan, using our open API documentation. You can […]