Route optimization failure Route optimization failure : Route Optimization add-on allows you to efficiently optimize the routes, saving you both time and money. Therefore It rescues you from hours of manual planning and provides you the most efficient routes as per your business needs. The reasons for route optimization failure […]
How to use Automatic Barcode & Waybill Generator?
Automatic Barcode & Waybill Generator Automatic Barcode & Waybill Generator : Barcode Verification helps you to generate a barcode for all the orders automatically, Therefore the agents can verify that they deliver the inventory to the right person by matching the barcode. Features of Barcode Verification: 1. Firstly the system […]
SMS gateway integration for tookan
SMS gateway integration for tookan SMS gateway integration for tookan .do you want to integrate SMS gateway with tookan? Tookan allows you to integrate SMS with Tookan to help you overcome commonly faced challenges in the on-demand world. You will have Complete flexibility over SMS sending options.You can Choose between […]
How to Control agent schedule?
Control agent schedule : Control Agent Schedule enables you to manage and control your agent’s schedule. You can define or update working hours for your agents. It also allows you to track the real-time status of your agents at anytime from anywhere. You can Define or update agent schedule in […]
What are the Features of Customer app?
Features of customer app : these apps by tookan are specially developed to fit your business needs. Hence These apps are fully customizable to ensure that your business use case is satisfied as per your requirements. Features of Customer App: Check out features of Tookan Customer app1. Firstly Single and […]
How to use Announcement feature
Announcement feature : Announcement feature : This feature is available on the agent App. lets look at how to send announcements to the agents in the agent app. Firstly from the Tookan dashboard, go to extensions Search for broadcast extension Broadcast extension : Broadcast allows you to send a message […]
How to set Agent incentives on Tookan?
Agent incentives on tookan Agent incentives on Tookan can be used to reward your delivery agents for pre-established goals set by you. Therefore To activate the extension, 1.Firstly From your Tookan dashboard, go to extensions 2. Secondly agent wallet and incentives 3.click on activate . 4.Next you will have to […]
driver movement not showing
Driver movement not showing : driver movement not showing though he’s on the move, what could be the reason? firstly manually refresh to check agent location ( duration can vary from 1min to 2 min for manual refresh )Secondly there are some pointer which you should take into consideration when […]
How to set Send to all – Auto Allocation?
Send to all -Auto Allocation : Sends the task request notification to the Agent available in the task time-slot. Therefore The system will assign the task to the “Agent who accepts the task request first. thus If no Agent accepts the task, it remains unassigned.” Here is a video to understand the send to all – Auto allocation logic. Apart from send to all – Auto Allocation, […]
Auto Allocation-Batch Wise
In Batch Wise auto allocation, the system sends the task request notification to the Agent in batches. You can create batches based on distance, time, and group size settings. The task gets assigned to the Agent who accepts the task request first. If no Agent accepts the task, it remains unassigned. The details about each and every parameter for Batch wise configuration are below: Parameters of […]