As the dashboard admin, you have the option to accept or reject orders. This is useful when you’ve limited inventory and watch to control how many orders you accept in a day. To enable this, follow these steps: Go to Dashboard > Configure > Order Settings > Orders To enable […]
Edit Order -Yelo Helpdesk
Edit Order Edit Order feature, as the name suggests, allows the admin to edit an order after the customer has placed it. You can use this feature to support better customer satisfaction and to get rid of the mistakes that a customer might want to change after it is too […]
Create Order
Not only Customers, but the admin itself can also create orders from inside the Yelo dashboard. To create a new order, follow these steps: Go to Orders under the General section in the left sidebar. Click the blue Create Order button available on the top right corner of the page. […]
View customer records
Once you navigate to the Customers page, click on a particular customer’s ID. A new page with the Customer’s ID, name, email address, phone number, address, and registration date will appear. You can also toggle Cash on delivery and pay later status for individual customers here.
FAQs
Where is the combined CSV button located? The combined CSV button is located in the Import / Export page on the right corner of the Products page. Please note that the combined CSV button is only available for the product marketplace. Why does CSV file show the following error: Parent […]
Importing a combined CSV Catalogue
Importing a CSV catalogue is a convenient way to update product/service details on the marketplace. If you’re looking for a way to update categories, products and add-ons with a combined CSV file, follow these steps: Click on the Import / Export button available in the right corner of the Products […]
Customizing the Product Dashboard
You can customize the product dashboard to suit your preferences. Changes you make to the product dashboard include: Updating the language: To change the language, follow these steps: Click on Settings under the Account subhead in the sidebar menu Go to Language, the second tab at the top of the […]
Catalogue Layout
The layout is how the products and categories visually appear in your website or mobile app. An important part of the customer experience, the catalog layout needs to be both visually pleasing and well-thought-out. You can select the layout for your categories and products using your Yelo dashboard. Here’s how: […]
Updating Product Details
Once you add a product to your catalog, it appears in the third and final card of the Products page. Labeled Product Details, this section displays the details you entered while adding the product, as they would appear to customers. The product name, image, price, description, long description, variants/add-ons, and […]
Payment Gateways
With businesses moving online, equipping your online marketplace with a secure and trustworthy payment gateway is essential. Our platform allows you to integrate your marketplace with 50+ payment gateways around the world, with new gateways being added every month. Some popular payment gateways available on our platform include: PayPal PayTM […]