This new feature of Search Tags helps you to create a more advanced search functionality for the customers on the platform. Search Tags lets you search products by more than one identifier/name compared to the default search function of finding a text match in the title. You can search for […]
New Theme: Grocify
This new theme Grocify helps you provide a very mobile-friendly UI for the customers on the platform. This theme can aid your marketing efforts and help you provide a modern and sophisticated UI for hybrid app-based mobile users or web-based mobile users. Please follow the steps mentioned below to set […]
Catalogue Bulk Import
Do category ID and product ID in catalogue bulk import CSV need to be filled by us? No. The category ID and product ID need not be filled by the client, it is generated in the backend once the catalog is uploaded.
Catalogue Bulk Import
Why the menu is not added the to catalog section on the admin dashboard after the CSV file has been uploaded? Example of the problem: “I downloaded the sample CSV file, made changes to it, and uploaded it. I got an email that has been uploaded. But it doesn’t reflect […]
PetPooja Integration
“My online store delivery status screen is showing an error for Yelo merchants” Example of the problem: You may see this error due to following reasons: Configuration error which means that the app key, access token, restaurant id or app secret key are incorrect An issue at Yelo API or […]
Device Filter
With this new feature of Device Filter, the admin can filter out orders on the basis of the device the customers are using. With this new release, you will be able to monitor the device type your customers are using on your platform and plan your activities accordingly. You run […]
Why is there no notification sound in merchant application?
Why is there no notification sound in the merchant application? You may face this issue due to either: Admin Restaurant notification events are not being enabled for the specific event Notification setting in the admin panel being set to “No sound” Merchant has muted notifications for the Yelo merchant application […]
Why are restaurants showing closed in application?
Why are restaurants showing closed in the application? Example You may face this issue due to configuration issues either at the restaurant or marketplace level. If all the restaurants are showing as closed at the same time, it may mean that on a specific day the marketplace is set to […]
Why am i seeing “This store unable to deliver at your location” ?
Why am I seeing “This store unable to deliver at your location”? Example of the problem: You may see this error when a customer is trying to place an order through the mobile application or web interface. If you are a single storefront this error may mean that there is […]
FAQs Yelo
Why are restaurants showing closed in the application? Why is there no notification sound in the merchant application? Why am I seeing “This store unable to deliver at your location”? PetPooja Integration Catalogue Bulk Import Do category ID and product ID in catalogue bulk import CSV need to be filled […]